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The State of Customer Relationship Management 2019
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Customer Relationship Management
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
Customer relationship management - Wikipedia

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Customer relationship management - Wikipedia
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
Customer Relationship Management - CRM Definition
Relationship Management Relationship management is a strategy in which an organization Software As A Service - SaaS A cloud-computing approach to providing users with access to Accounting Software Accounting software is a computer program that assists bookkeepers Forrester Research Customer Experience
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