HP® Computer and Laptop Store | HP Find a great collection of Laptops, Printers, Desktop Computers and more at HP. Enjoy Low Prices and Free Shipping when you buy now online. SOLVED: "There is a problem with the printer or ink system" - hp 4. Clean the printhead/nozzle. If you want to do this the way HP recommends, read the instructions linked above, or watch HP's own video detailing the process. HP's video tells you to do this with warm, distilled water, which is gentle so presents lower risk, but water doesn't always unclog the